FAQ – Important Information for your Stay at The Westin Grand Berlin
Do you have any questions about your stay at The Westin Grand Berlin Hotel?
Here you can find all answers to Frequently Asked Questions in one overview
Accommodation TaxFrom the 1st of January 2014 the State of Berlin levies an accommodation tax on all accommodation businesses. We are required to levy a 5% tax on the net price of all private overnight stays per guest on departure. This tax is not included on the offered rate and is levies additionally. Find out more official website of the city of Berlin.
Arrival & DepartureGenerally our check-in time is 3.00pm and check-out time is 12:00pm. You must be at least 18 years of age to check in. Early arrival and late departure are available on request and are subject to availability, please contact the reservations department to inquire. We will gladly store your baggage at any time.
BreakfastIn our Restaurant Coelln on the first floor we serve you a balanced WestinSuperfoodsRx™ Breakfast Buffet from Mondays to Fridays from 6:30am to 10:30am and on weekends until 11:00am. With fibre-filled cereals, fresh fruit and healthy smoothies you can start your day feeling energised.
ConciergeDo you need theatre tickets, do you need to order a taxi, reserve a table in a restaurant, or are you looking for valuable city tips? Our concierges are available to you in the reception area right around the clock.
Environmental protectionMarriott International, Inc. supports the sustainable use of resources. With it’s own apiary, several different sustainability projects and a sustainable way of running business, The Westin Grand Berlin Hotel is a big supporter of sustainability. Support us to support the environment. To respond to our already high standards around health and cleanliness, we have taken extra precautions to clean and sanitize your room before your arrival. Starting August 10 2020, we will provide housekeeping service after every third day with us and while you are away from your room. If you prefer additional housekeeping amenities or housekeeping services, please contact us via the Marriott Bonvoy App or meet us at check in.
Extra bedsExtra beds are available to you from the Superior Room Category upwards at a charge of EUR 60.00 per night.
InternetFrom the 1st of December 2016 we offer all hotel guests free Internet with a speed of up to 512 kbit/s in the lobby. The Premium High Speed Internet via cable or WiFi with up to 100 MBit/s for only EUR 15.00 per day – continual expiry triggered by first login, shared bandwidth, max. bandwidth of guest Internet is 100 Mbit/s.
Location & ArrivalOnly a short walk from public transport connections and close to important attractions such as the Brandenburger Tor and the Museumsinsel, The Westin Grand Berlin in the center of the vibrant capital is ideal for your weekend break. Find out more >
The Westin Grand Berlin has underground parking spaces that can be reached in 5 minutes by foot. The cost per night and vehicle is EUR 32. Direction and entry tickets are available at reception.